FAQ

Answers to common questions about ordering . If you don’t see your question here, contact us at [email protected].

Where do you ship?

We sell to customers in the United States. Available shipping options are shown at checkout.

How long does shipping take?

Most orders process in 2–5 business days. U.S. delivery typically takes 3–7 business days after shipment (estimates may vary).

Can I return skincare items?

For hygiene and safety, opened or used items are generally not eligible for return. Please review our Return & Refund Policy and email us if you’re unsure.

Do you offer product advice?

We can help with product information and usage directions on the label. We cannot provide medical advice. If you have allergies or a condition, consult a professional and patch-test new products.