Shipping Policy

Last updated: April 17, 2026

Do Thu Trang ships beauty and skincare products to customers in the United States. Orders are packed and dispatched from our listed U.S. warehouse address.

Processing Time

Most orders are processed within 2 to 5 business days. Some items may require 5 to 10 business days before shipment depending on order volume, fulfillment checks, and product availability.

Shipping Time

Domestic U.S. delivery usually takes 3 to 7 business days after shipment. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or address issues.

Tracking

When tracking is available, we send tracking details to the customer email used at checkout.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.

Warehouse and Support

Business: Thon Nghi Giang, Vinh Giang, Phu Loc, Thua Thien-Hue
Support email: [email protected]